Irene 4-30-14 – Scottsdale
This is the first time I used SteamEx but will certainly not be the last.
Before SteamEx came today, I had held off cleaning the carpets for a while since the last cleaning (from another formerly great carpet cleaner) was extremely deficient because the carpet cleaner sent a newly trained associate.
Even though that other cleaner came back for a re-do, the carpets looked
even worse in traffic areas after the re-do. I learned the hard way that carpet cleaning is an art and a science.
I called SteamEx yesterday and they were
above and beyond in every regard, starting with the call to schedule an appointment. The carpets look great – I had
several tar like spots too that seemed likely impossible to fully get
out. Before trying another carpet cleaning company, I had managed expectations and was even at one point considering re-carpeting. SteamEx left me with a new home! SteamEx uses some interesting methods that other carpet cleaners either did not have the equipment and/or did not take the time to do. Their personal standard for working on traffic areas was also above and beyond. They seem dedicated to methods that work and invest in knowing & researching those methods.